Privacy Policy

1. Introduction

ApphubTechnologies LLP ("Company", "we", "us", or "our") operates the Worqbase website and service. This Privacy Policy explains our information practices, what types of information we collect, how we use them, and what rights you have in relation to your information.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Password (encrypted)
• Organization name (if applicable)
• Phone number (optional)

2.2 Monitor Data

When you set up monitors, we collect:

• URLs being monitored
• Monitoring interval preferences
• Response times and status codes
• Uptime/downtime logs
• Alert configurations and notification preferences

2.3 Usage Information

We automatically collect:

• IP addresses
• Browser type and version
• Device information
• Pages visited and time spent
• Referral sources
• Cookies and similar technologies

2.4 Communication Data

When you contact us, we collect emails, support tickets, and any information you provide in communications.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining the Service
• Creating and managing your account
• Sending monitoring alerts and notifications
• Improving and optimizing the Service
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations
• Analyzing usage patterns and trends
• Providing customer support
• Sending promotional communications (with your consent)

4. Data Security

We implement comprehensive security measures including:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Regular software updates and patches
• Secure password hashing algorithms

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Third-Party Services

We may use third-party service providers for:

• Cloud hosting and storage
• Email delivery
• Analytics services
• Payment processing

These providers are contractually obligated to maintain the confidentiality and security of your information.

7. User Rights

Depending on your location, you may have the right to:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your information (Right to be Forgotten)
• Portability: Request a copy of your data in a portable format
• Restrict Processing: Request restrictions on how we use your data
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@worqbase.io.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login information
• Track session information
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

9. Children's Privacy

Worqbase is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete such information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using Worqbase, you consent to such transfers. We implement safeguards to ensure adequate protection of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a prominent notice on the Service. Your continued use of the Service following such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

ApphubTechnologies LLP
India
Email: privacy@worqbase.io

13. Compliance

This Privacy Policy complies with applicable data protection regulations including GDPR, where applicable. For Indian residents, we comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.